Excellent Service from Start to Finish
No matter what phase your project is in — engineering, prototyping, fabrication, finishing, assembly, packaging, or shipping — we're with you! We understand the frustration of working with a perforator who seems to disappear once the material has been received and the invoice paid. Accurate Perforating will never leave you in that situation. Our solicitous customer support does not end with the beginning of your project; we continue to take care of you through shipping and beyond.
Experience Accurate Customer Support
Our continuous improvement philosophy means that Accurate Perforating continually modifies and enhances the way our customer service operates. Our estimators and project managers strive to serve our customers better, and this is reflected in the following principles:
- We provide responsive service at each stage of the order.
- We respond quickly when dealing with all customer concerns.
- We expertly handle every customer service request, including returns, shortage issues, change orders, and reorders.
- We don't run from problems; we face them head-on.
- We work as a team to resolve issues as they arise.
If you are unsure which department or person to contact, simply contact our customer support team, and we will guide you to the right solution.